If custom folder is not showing under shared folder of reports and analytics or you have only read access to the shared folders, this is simply a permission issues to the user.
To set permission on a folder:
In the shared folder tab, click on the folder to set permission
- To all users who Have BI Consumer Role assigned: BI Consumer Role >> make it Full Control
- To a specific user: Add user >> search the user and added the account with full control permission
Details Steps to follow:
Shared Folders >> Custom >> Permission >> BI Consumer Role >> make it Full Control >> ok
Add user >> search the user and added the account with full control petmission >> select owner and ok
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