soalicious: OIC Gen3 - Retrieve CRM account details uaing Oracle CX Sales and B2B service adapter

Friday, December 6, 2024

OIC Gen3 - Retrieve CRM account details uaing Oracle CX Sales and B2B service adapter

Usecase:

Here,we will get CRM account details for an account id using Oracle CX sales & B2B service cloud application comnection.

Steps:

Create an connection to an Oracle CX Sales & B2B service Cloud application.
Create an integration and configure the rest trigger
Implement logic to retrieve an account object from fusion cloud
Implement the response mapping.

Detailed screenshots:

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